Patent details

Basic Information

Publication number:

EP3186948

PCT Application Number:

IB2016000254

Type:

European Patent Granted for LU

Legal Status:

Lapsed

Application number:

EP167304666

PCT Publication Number:

WO2017055900

First applicant's nationality:

Translation Language:

EPO Publication Language:

English

English Title of Invention:

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

French Title of Invention:

TECHNIQUES D'APPARIEMENT DE COMPORTEMENT DANS UN SYSTÈME DE CENTRE DE CONTACT

German Title of Invention:

VERFAHREN ZUR VERHALTENSPAARUNG IN EINEM KONTAKTCENTERSYSTEM

SPC Number:

Dates

Filing date:

13/05/2016

Grant date:

19/12/2018

EP Publication Date:

05/07/2017

PCT Publication Date:

06/04/2017

Claims Translation Received Date:

Translations Received Date (B1 EP Publication):

Translations Received Date (B2 EP Publication):

Translations Received Date (B3 EP Publication):

Publication date:

19/12/2018

EP B1 Publication Date:

19/12/2018

EP B2 Publication Date:

EP B3 Publication Date:

Lapsed date:

13/05/2019

Expiration date:

13/05/2036

Renunciation date:

Revocation date:

Annulment date:

Owner

From:

12/12/2018

 

 

Name:

Afiniti International Holdings, Ltd.

Address:

27th Floor Millbank Tower 21-24 Millbank, London SW1P 4QP, United Kingdom (GB)

Inventor

Name:

CHISHTI, Zia

Address:

United States (US)

Priority

Priority Number:

201514871658

Priority Date:

30/09/2015

Priority Country:

United States (US)

Classification

IPC classification:

H04M 3/523;

Publication

European Patent Bulletin

1

Issue number:

201851

Publication date:

19/12/2018

Description:

Grant (B1)

2

Issue number:

201903

Publication date:

16/01/2019

Description:

Application number/publication number of the divisional application (Art. 76) changed

Annual Fees

Annual Fee Due Date:

Annual Fee Number:

Expected Payer:

Last Annual Fee Payment Date:

Last Annual Fee Paid Number:

Payer:

Filing date	Document type	Number of pages